1.Q:How to choose injection molding machine?
A:The injection weight should be about 1.2× product's weight; The injection machine tie bar space should be bigger than the mold dimension; Contact with us for more information.
A:30% deposit T/T in advance, the balance 70% payment by T/T before delivery (we accept payment by T/T, L/C etc.)
3.Q:Is that possible for your company to send engineer to install machine for commissioning, even train our workers?
A:Yes, we can send our engineer to your factory for installing, commissioning, training. We have some engineers flying among different countries for after sale service and technical support. As per experience, if everything OK usually 5-15 days is enough. Therefore, before shipment, we need you to prepare invitation letter for visa. However, please be noted that all cost happened for visa, travel, hotel should be paid in advance by customers. In addition, we cannot guarantee each visa is successful.
4.Q:If we buy your machines, is there any warranty?
A:Yes, definitely. Totally 24-months warranty after shipment for mechanical parts, hydraulic parts, electric components (The screw just has 6-months). We are responsible for broken parts within 24-months. We will supply those parts in freeway but the possible transportation cost should be paid by clients.
5.Q:What is different with A,B,C screw, What is the price different?
A:The screw model is designed for different material and requirements, the screw diameter Changes from small, middle and big. There is no price difference in the price for choosing A/B/C screw types.
6.Q:What's our minimum order quantity ?
A:We have no limits about MOQ, we can sell product to you even you just want 1 piece.
7.Q:What detailed informations do we need if you want to order our procduct ?
A:Product pictures with measurments or drawings, sample best, product weight, material, cavities.
8.Q:Are we a factory or trading company?
A:We are a manufacturer in Ningbo and we are one of the leader of injection molding machine in China.
9.Q:What quote do you offer?
A:EXW/FOB / CIF and others ways according to your needs. When the quality is same, our price can be more competitive.
10.Q:How can I install my machine when it arrives?
A:Engineers are available to service machine overseas, for testing and teaching you technicians how to run the machine.
11.Q:How can we learn to operate the plastic injection molding machine?
A:Operation teching video and instrutions even engineer are available.
12.Q:Why choose our plastic injection molding machine?
A:High quality with competitive price,CE,ISO Certificates,24hours×365days online service,Oversea engineers available for problem resolving.
13.Q:How can we order your machines if we have interest in your machines?
A:That is quite easy. You send us an inquiry; we will give you quotation and delivery time. Once you confirm the order, we will send proforma invoice for down payment. After deposit payment, we will arrange production. Before delivery, we will send trial-running video to you. Moreover, after full payment, we will arrange shipment. Alternatively, you can inspect machines in our plant before payment done.
14. Q:I want to make some plastic products and need some machines, but I have no idea on how to choose the machine. Can you help us?
A:Yes, we are very willing to support you. We have experienced technical engineers who will guide you to choose suitable model machines. You may provide detailed information to us including products name, picture, sizes, weight, output, etc. You can email to us or leave your message to us.
15.Q:Can you change the power source for us?
A:When you place order,please write clearly.Then we will change the electric system for you.